At Digifytive, we take pride in providing top-notch software solutions tailored to meet the needs of our users. As our product is a digital service and an intangible asset, we maintain a strict no-refund policy for all purchases. Please review the following terms carefully:
Non-Refundable Nature of Our Service
- Digital Product: Our services, including subscription plans and features, are delivered instantly and digitally, making them non-returnable.
- Trial Periods: Where applicable, we may offer free trials to allow users to evaluate the service before committing to a subscription.
- Subscription Renewals: Automatic renewals for ongoing subscriptions are non-refundable. Users are encouraged to cancel subscriptions before the renewal date to avoid charges.
Support and Resolution
We are committed to your satisfaction and strive to deliver a seamless experience. Should you encounter any issues with our software:
- Technical Support: Our team is available to assist you in resolving any challenges you may face while using the product.
- Account Review: If you believe you were charged in error, please contact our support team, and we will investigate promptly.
Exceptions
Refunds may only be considered under exceptional circumstances, such as duplicate payments or verifiable technical errors during purchase. In such cases, please contact our support team within 7 business days of the transaction.
By purchasing our software, you acknowledge and agree to this policy. For any further questions or assistance, feel free to reach out to our support team at admin@digifytive.com.
Thank you for choosing Digifytive!